Privacy Policy

Last updated: 12/6/2025

SerbiaHome respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share your personal data in accordance with the Personal Data Protection Law of the Republic of Serbia ("Official Gazette of RS", No. 87/2018) and the General Data Protection Regulation (GDPR) where applicable.

1. Data We Collect

We may collect the following categories of personal data:

  • Contact information: name, email address, phone number
  • Technical data: IP address, browser type, operating system, device information
  • Usage data: how you use our website, pages you visit, time spent on the website
  • Communication data: messages you send us through contact forms or email

2. How We Use Your Data

We use your personal data for the following purposes: providing and improving our consulting services, responding to your inquiries and requests, sending information about our services (with your consent), fulfilling legal obligations, protecting our rights and security, analyzing website usage to improve user experience.

We do not sell, rent or otherwise share your personal data with third parties for commercial purposes without your express consent, except in cases provided by law.

3. Legal Basis for Data Processing

We process your personal data on the basis of the following legal grounds in accordance with applicable laws: consent you have given, performance of a contract or pre-contractual measures, fulfillment of legal obligations, legitimate interests (improving services, security, preventing abuse).

You have the right to withdraw your consent at any time, provided that this does not affect the lawfulness of data processing before withdrawal of consent.

4. Data Storage and Security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction or misuse. However, no system of transmission over the internet or electronic storage is 100% secure.

We store your personal data only as long as necessary for the purposes for which it was collected or as required by law. After the expiration of that period, the data will be securely deleted or anonymized.

5. Your Rights

In accordance with data protection laws, you have the following rights: right to access your personal data, right to correction of inaccurate data, right to deletion of data ("right to be forgotten"), right to restriction of processing, right to data portability, right to object to data processing, right to withdraw consent.

To exercise any of these rights, please contact us via the email address listed in the contact section. We will respond to your request within 30 days in accordance with legal regulations.

Contact

For all questions regarding this Privacy Policy or to exercise your rights, please contact us:

Email: hello@serbestate.com
Phone: +381 11 123 4567

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