Registering on Serbia's e-Government Portal: A Step-by-Step Guide for Foreigners
Why Register on the e-Government Portal?
Creating an account on Serbia's official e-Government portal, eid.gov.rs, is an important procedure that gives foreigners access to a wide range of digital services. This allows many bureaucratic issues to be resolved remotely, significantly simplifying life in the country.
- Applying online for a residence permit (boravak).
- Access to all Serbian government services in electronic form.
- Applying to pay the environmental tax.
- Ability to obtain a ConsentID for authorization on other resources.
- Online submission of applications to the Serbian Business Registers Agency (APR).
This list is not exhaustive, and the number of available online services is constantly growing.
Step-by-Step Registration Process for Foreigners
The process of creating an account on the eid.gov.rs portal for foreigners consists of several steps. First, you need to go to the special registration link for non-residents.
As the first step, the system will offer to automatically read the data from your document. To do this, check the box "I agree to have the document automatically (machine) read" and upload scans or photos of your documents. It is important to follow the correct order and file format: first, attach a scan or photo of your international passport page with your photograph. Note that you should only upload the photo page, not the entire two-page spread.
If you already have a valid residence permit, as the second file, attach a scan of the passport page with the residence permit sticker (nalepnica) or a photo of your ID card. After uploading the documents, the system will try to recognize the data. Next, you need to check the box "The readings are incorrect? Enter the data manually" and carefully check or fill in all the fields by hand.
Filling in Personal Data
Correctly filling in your personal data is crucial for successful registration. Make sure all information is entered in Latin script, exactly as it appears in your international passport.
Below is a table describing the fields that need to be filled in.
Pay special attention to the 'Do you have a Foreigner’s Registration Number?' field. If you do not yet have a residence permit or if it has expired, select 'No'. If you have a valid residence permit, select 'Yes' and in the 'EBS' field that appears, enter your 13-digit identification number. It starts with your date of birth in DDMMYYY format and is listed on the residence permit sticker or on the back of the ID card.
Common Registration Problems and How to Solve Them
Difficulties can sometimes arise during the registration process. If the page simply reloads after submitting the form or you don't receive an email confirmation, the problem is likely with the data you entered or technical settings. The confirmation email should arrive almost instantly.
- Incorrect link: Make sure you are using the registration link specifically for foreigners.
- Incorrect document format: Upload only the passport page with the photo, not the entire two-page spread. The file must be in .png or .jpg format, up to 1 MB in size, and with a resolution no greater than 600 pixels on the longest side.
- Browser issues: Do not use the browser's auto-translate feature and do not try to register from a mobile phone, as the captcha may not work correctly.
- Password requirements: The password must be 8 to 16 characters long and include one uppercase letter, one lowercase letter, one number, and one special character (e.g., !,@,#,$,%,^). Do not use the symbols _-().
- "Error during creation or activation databox": If you encounter this error, you need to contact technical support, attaching a screenshot and specifying the email you used.
- Account already exists: If you have a valid residence permit, an account may have been created for you previously. In this case, you can contact tech support and request information about the associated email to restore access.
Also read
The Cost of Heating in Serbia: Why Gas Isn't Always Cost-Effective
To understand how to heat a home in Serbia, it's first worth looking into the local climate's specifics. The winter in Subotica is quite mild. For example, in December, the weather can be rainy, with an outdoor air temperature of around +6°C. There are no Siberian frosts with temperatures of -20°C or -30°C here.
A Year of Life in Novi Sad: Impressions, Daily Life, and Travel
The beginning of life in Serbia, specifically in the city of Novi Sad, was a period of adaptation. The first two months were spent getting to know the country and the city, without processing any documents, to understand whether it was worth staying here long-term.
A Winter Fairytale in Subotica: Christmas Market Under the Snow
On January 7th, Christmas Day, the center of Subotica transformed into a true winter fairytale. The holiday market is underway, and everything is blanketed in fluffy snow, creating a magical atmosphere. Trees and market stalls are covered in white caps, with festive garlands hanging between them.
Winter in Slovenia: From Snow to Sea in an Hour and Why Real Estate Prices Are Rising
Slovenia is a country of striking contrasts, where in just one hour you can travel from winter to a true spring. A trip from Ljubljana, where the temperature hovers around zero degrees, to the town of Izola on the Adriatic coast demonstrates this perfectly. The capital may be shrouded in fog and snow, but on the coast, you'll be greeted by bright sunshine and temperatures of +12 to +14 degrees Celsius.
Pregnancy and Childbirth in Serbia: A Complete Guide for Expectant Mothers from the Russian Federation
Managing a pregnancy and giving birth in another country always raises many questions. This material was created to support women who live in Serbia and are preparing to become mothers. The information is based on real experience and is constantly updated.
Finding Housing in Serbia: A Complete Guide for Expats
When moving to Serbia, the first and most important step is to obtain the 'White Card' (Beli karton) — a registration of your place of residence. This document is mandatory for all foreigners. Without it, you cannot register at a new address, which would require a 'visa run' (exiting and re-entering the country) to reset your stay period.
Mobile Communication in Serbia: From Buying a SIM Card to Choosing an Operator
You can purchase a SIM card in Serbia without any documents. However, a foreign passport is required for its full activation and use. After purchase, it is recommended to visit the operator's office to link the card to your passport.
A Guide to Obtaining Public Health Insurance in Serbia: Zdravstvena knjižica/kartica
The Zdravstvena knjižica or kartica is Serbia's compulsory health insurance (OMS) policy, which provides access to public medical services. Obtaining this document is directly linked to having a residence permit (VNZh). It is impossible to apply for Serbian public health insurance without a residence permit.
The White Card in Serbia: A Complete Registration Guide for Foreigners
The 'White Card' (Beli karton) is the official confirmation of a foreigner's registration at their place of residence in Serbia. It is essentially an equivalent of a temporary residence registration. Although the document is usually issued for an indefinite period, it must be re-registered each time you leave and re-enter the country, unless you have a residence permit (VNZh).